Friday, August 10, 2012
Total Quality Management and the Processes for Implementation
Total Quality Management is a phrase that is frequently heard in business and is easy to understand. However, only a small percentage of businesses are able to utilize this concept and put it into practice effectively. Data from the U.S Small Business Administration in 2007 suggests that small firms represent 99.7 percent of all employer firms, and 52 percent of them are home-based. This article will discuss a few steps how to implement TQM in a small business setting and describe the positive impacts.
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